Video Diagnosis powered by Streem

Better than being there.
Video diagnoses allow you to inspect appliance issues from anywhere in about 10 minutes – before making an in-home visit. Find all the tools you need to start boosting first-visit resolutions and customer satisfaction in our Resources section.

Featured Resources
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Troubleshooting Guide
Quick links to troubleshoot your most common issues.
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How To: Customer Camera and Microphone Access
Step-by-step instructions to help customers initiate the video call, grant access and get started.
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Streem Error Messages
Quick links for Streem status site, help articles and submitting a support ticket.
Let us take the hassle out of getting started.
Use these how-to guides and resources to hit the ground running.
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Getting Started Guides
Everything you need to know, in step-by-step, easy-to-follow form. -
Customer Guides
Overcome hesitations and explain the value with sample scripts, email templates, and more. -
Tools and Tech
Quick start guides and procedure tips make it easy to put the full power of Streem to work for you.


See Your Potential Savings
Video diagnoses using Streem technology can do more than cut costs by reducing travel and other opportunity costs, they can also improve your bottom line by increasing first-call resolutions.
Use this ROI Calculator to see just how much you could cut costs and improve margins.