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Video Diagnosis powered by Streem

Better than being there.

Video diagnoses allow you to inspect appliance issues from anywhere in about 10 minutes – before making an in-home visit. Find all the tools you need to start boosting first-visit resolutions and customer satisfaction in our Resources section.


Featured Resources

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  • Alexs Jr

    “...Streem is saving us right now. COVID has reduced our entire workforce by 50% [...] So, THANK YOU, for making this tech available to us to keep going with 4 techs out 8. We are trying to tweak the process to be even more efficient and take on more calls per day to take on more jobs while still having the same number of techs..."

    Alexs Jr

    LA Appliance Service, Inc.

  • Matthew S.

    "...Streem has definitely helped our business in reducing visits to the home and fastening the process of a technician being able to look and diagnose the problem with the appliance and get parts ordered more quickly."

    Matthew S.

    Giminos Appliances

  • Rich McGranahan, CEO

    "Our customers are happier with our improved turnaround time. The technicians are happier with the extra diagnostic information when they get to the home. We are reducing about 75% of truck rolls as a first stop which is greatly increasing our productivity. Overall we are very happy with the results we have gotten from using Streem in our business.”

    Rich McGranahan, CEO

    Express Appliance Service LLC

  • Tony Lott, Owner

    "We've seen an 18% increase in our first call completion rate. We were able to completely resolve quite a few calls without setting foot in the customer's home. As a result, profitability and customer satisfaction increases, while cycle times decrease. Customers appreciate that we're saving them time and are impressed that we're using innovative technology to do so."

    Tony Lott, Owner

    Appliance Express

Let us take the hassle out of getting started.

Use these how-to guides and resources to hit the ground running.


See Your Potential Savings

Video diagnoses using Streem technology can do more than cut costs by reducing travel and other opportunity costs, they can also improve your bottom line by increasing first-call resolutions.

Use this ROI Calculator to see just how much you could cut costs and improve margins.


Are you ready to try Streem?

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